FAQ

Where can I get more information about EYE2021 and volunteering for this project?

Please read this FAQ first. You will find answers to many of your questions here. If you have additional questions regarding EYE2021 volunteering, send an e-mail to coordinateur@volunteers.europeanyouthevent.eu.

If you want to know more about EYE2021 itself, you may consult www.eye2021.eu and follow EYE on social media.

How will the evolution of the Covid-19 pandemic affect the in-person volunteering at EYE?

EYE2021 is planned as a hybrid event, giving participants the possibility to take part in person at the European Parliament in Strasbourg or to attend the event online, via a dedicated digital platform. However, while we hope EYE2021 can take place as a hybrid event with in-person activities in Strasbourg, please note that this will only be confirmed closer to the event date.

What preventive measures will be taken to protect volunteers against COVID-19?

The safety of all volunteers and participants is a top priority for the European Parliament. EYE2021 will be organised in compliance with all national and local obligations related to sanitary measures. During online training sessions, volunteers will be familiarised with social distancing controls and hygiene measures for themselves and participants. Every volunteer will be equipped with a safety kit. Face masks, hydroalcoholic gel and gloves (if needed) will be available during the event for all volunteers.

I’m not living in France, so can the EYE organisers provide a travel declaration/travel invitation for the purpose of volunteering at EYE2021?

No such personalised declarations will be issued by the organisers. However, if your application to volunteer at EYE2021 is accepted, the confirmation email could be used as supporting evidence during your trip to Strasbourg.

Can the EYE organisers help me to obtain a visa to travel to France and volunteer at EYE2021?

No invitation letters pertaining to Schengen visa applications will be issued by the EYE organisers. If your application to volunteer at EYE2021 is accepted, the confirmation email could be used as supporting evidence for your visa application.

Can the European Parliament cover expenses related to volunteering at EYE2021?

The European Parliament does not cover any expenses related to volunteering at EYE2021. This includes travel and accommodation costs before, during and after the event, and costs relating to training sessions/visits preceding the event. Please refrain from booking travel and accommodation until the in-person event in Strasbourg is confirmed closer to the event date. During EYE2021, volunteers on active volunteering shifts will receive meals and drinks.

What can I do if I have a reCAPTCHA issue when trying to submit my application form?

You can try reloading the application (your previous answers will still be saved in the form). If the problem persists, please send an e-mail to coordinateur@volunteers.europeanyouthevent.eu.

When will I receive an answer regarding my application?

You will receive an answer within two working days following the submission of your application.

When does the recruitment period end?

The volunteer recruitment period closes on 1st September 2021.

Is there an age limit for volunteering at EYE2021?

Volunteers must be at least 18 years of age and at most 30 years of age on the date of EYE2021 (8 & 9 October).

As a non-European, can I still become a volunteer at EYE2021?

Yes, there are no nationality criteria.

The following selection criteria and conditions will be applied to volunteer applications. Not meeting each and every one of them will not result in your application being automatically rejected. However, while we strive to give every candidate the opportunity to volunteer, applicants who meet the most criteria will be privileged.

You

  1. Will be at least 18 years old and at most 30 years old on the day of the event (8 & 9 October).
  2. Are able to communicate in French at B1 or medium-low intermediate level. (French will be the main language used among volunteers).
  3. Are able to communicate in English at B2 or medium-high intermediate level. (English is the main language used by EYE2021 participants and organisers).
  4. Are willing to contribute at least 12 hours of volunteering during 8 & 9 October.
  5. Agree to take part in a minimum of 3 online training sessions addressed to all volunteers.
  6. Agree to take part in a minimum of 2 visits to the European Parliament in Strasbourg if your volunteering activities are conducted inside the Parliament premises.
  7. Are capable of using web tools, social media networks and messaging apps.
  8. Preferably, live in Strasbourg or in neighbouring areas.

Two additional criteria are applied to candidates living outside Strasbourg or neighbouring areas:

You

  1. Confirm your capacity to find accommodation in Strasbourg.
  2. Agree to cover all travel and accommodation costs incurred for the purpose of volunteering at EYE2021.
Can I become a volunteer at EYE2021 with a physical disability/impairment?

Yes, the European Parliament wants EYE2021 to be a sustainable and inclusive event. We therefore encourage volunteers with disabilities or impairments to volunteer at EYE2021. Depending on the disability, an appropriate position or task will be identified. Moreover, the volunteer recruitment campaign actively promotes inclusiveness.

Is it mandatory to speak French?

Yes, volunteers are required to be able to speak French at what we call ‘level 2’ (medium-low intermediate or B1). This is because volunteers will need to work with the French speaking logistical team and French will be the main language used among volunteers. It is also mandatory to speak English at ‘level 3’ (medium-high intermediate or B2) because English is the main language used by EYE2021 participants.

What role and tasks do volunteers have to fulfil at EYE2021?

EYE2021 takes place in and around the European Parliament in Strasbourg on 8 & 9 October 2021. Volunteers are the faces and representatives of EYE2021. They are in direct contact with participants and all the event stakeholders. Their tasks are varied but mainly consist of assisting and guiding participants in the European Parliament and in the EYE Village and answering the questions of participants and other stakeholders during the event.

How many hours of volunteering am I expected to do?

Each volunteer must be able to contribute at least 12 hours of volunteering in total during the two-day event (8 & 9 October). You can volunteer for a maximum of 8 hours per day.

Is there a volunteer dress code?

You will be provided with two EYE2021 T-shirts. Wearing the T-shirt is mandatory whenever you are actively volunteering.

Is parking provided for volunteers?

No. If you arrive by car on the day of the event, please make sure to arrive in advance. Finding parking spaces close to the European Parliament may be increasingly difficult during EYE2021. We would recommend using public transport.

Can I leave my personal belongings in a secured area?

Yes, you will be able to leave your essential personal belongings in a secure area either inside the European Parliament or outside depending on your specific volunteering area. Please note that this does not include travel luggage.

What are the scheduled lunch/snack breaks during volunteering?

Volunteer activities will begin at 08:00 on the event days. A one-hour break will be scheduled between 12:00 and 14:00. Meals and drinks will be provided to all volunteers on active duty.

What is the role of a team leader?

All team leaders are volunteers. A team leader is in charge of a group of volunteers. He/she is responsible for his/her team and for the performance of team assignments. The team leader is also responsible for communicating all necessary information to the volunteers in his/her team: timetables, assignment descriptions, possible last-minute changes, etc. He/she is the link between the EYE2021 organisers and the volunteers. A team leader needs to motivate his/her team and therefore needs to be a good people manager.

What is the selection process and training requirements for team leaders?

Team leaders are required to be frequently present in Strasbourg prior to the event. They must attend several extra training sessions and they have more responsibilities. A preselection is made based on the initial volunteer application. After this preselection, an interview with the volunteer coordinator is planned (a one-on-one interview or a virtual meeting if a volunteer cannot be in Strasbourg at the time of the interview).

How many training sessions have been planned? When will they take place?

Find below a first draft of the calendar for the different training sessions:

Date Time Venue Training session
9 September 17:30 - 18:30 European Parliament,Strasbourg  2nd global training session (all volunteers)
10 September 17:30 - 18:30 European Parliament,Strasbourg  2nd leader training session (only the 27 leaders)
13 - 30 September 90mn long visits European Parliament,Strasbourg   
17 September 17:30 - 18:30 European Parliament,Strasbourg  3rd leader training session (only the 27 leaders)
23 September 17:30 - 18:30 European Parliament,Strasbourg  Zone focused training session (1,2&3)
24 September 17:30 - 18:30 European Parliament,Strasbourg  Zone focused training session (4&5)
27 September 17:30 - 18:30 European Parliament,Strasbourg  4th leader training session (only the 27 leaders)
28 September 17:30 - 19:00 European Parliament,Strasbourg  1st team-focused training session
29 September 17:30 - 19:00 European Parliament,Strasbourg  1st team-focused training session
Do all volunteers need to physically attend training sessions and visits to the Parliament?

No, due to the constraints imposed by COVID-19, the bulk of the training sessions will take place online. However, volunteers from Strasbourg and the surrounding areas will be required to attend at least two visits to the European Parliament in September, especially if their volunteering activities are conducted inside the Parliament premises. If possible, in-person volunteer meetings will be organised in Strasbourg throughout the month of September in compliance with all sanitary measures.

If I am accepted as a volunteer, can I still participate in EYE2021 activities?

Volunteers who want to participate in EYE2021 activities will have the possibility to do so. However, a specific procedure and certain rules (e.g. prioritising volunteering over participating in activities and respecting one’s volunteering schedule) need to be respected. The procedure is available on request by sending an e-mail to coordinateur@volunteers.europeanyouthevent.eu.

Will I receive a certificate in recognition of my volunteering?

Yes, you will receive a certificate signed by the European Parliament, recognising your contribution to EYE2021 as a volunteer.